Terms & Conditions
Effective Date: Nov.1st 2024
Welcome to Soolantra.net. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. Use of the Website
By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian. You agree not to misuse the website for illegal purposes or activities.
2. Product Information
- Authenticity: All products sold on Soolantra.net are genuine and sourced from reputable suppliers.
- Intended Use: Our products are intended for personal use and not for resale. We are not liable for any misuse or unintended application of the products.
3. Pricing and Taxes
- Pricing Accuracy: We strive to ensure accurate pricing; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or modify your order.
- Inclusive Taxes: All prices displayed on the website include applicable taxes.
4. Shipping and Delivery
- Shipping Policy: We offer free shipping within the United States, Canada, and Australia. Additional shipping fees may apply for other destinations as displayed at checkout.
- Delivery Times: Estimated delivery times are provided but not guaranteed. Delays may occur due to unforeseen circumstances.
5. Returns and Refunds
- Return Policy: Products can be returned within 7 days of receipt if they are unused and unopened.
- Refunds: Refunds will be issued for the product cost, excluding shipping fees, once the return is inspected and approved.
- Non-Refundable Items: Shipping costs are non-refundable.
6. Payment
We accept major credit cards and PayPal for secure and convenient transactions. By completing a purchase, you agree to provide accurate payment information and authorize us to charge your payment method for the total amount of your order.
7. Limitation of Liability
Soolantra.net is not responsible for any damages resulting from improper use of our products or delays in delivery caused by third-party shipping providers. We do not guarantee that our products will meet your specific expectations or skin conditions.
8. Intellectual Property
All content on this website, including images, text, and logos, is the property of Soolantra.net and is protected by copyright laws. Unauthorized use or reproduction of this content is strictly prohibited.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@soolantra.net
Phone: (314) 551-9768
Thank you for shopping at Soolantra.net.